Dental anxiety is common and can discourage you from seeing the dentist. We specialize in helping patients that are nervous coming in and have several options available such as numbing agents, nitrous oxide and oral sedation. We strive to create a relaxing environment where you can catch up on your shows while in the chair. We also have experience dealing with nervous children and we can make a visit to the dentist a more pleasant experience. Please let us know when booking of any special considerations that will help with your visit.
how do i become a new patient?
Becoming a patient is simple as we are gladly accepting new patients. To become a patient you can give us a call and we will book you an appointment with one of our dentists depending on your needs.
We’re just a phone call away and after you fill out a simple information form on your first visit then you will be all set to go.
what if i haven’t been to the dentist in a long time?
It’s not too late to take the first step. We can schedule a visit no matter how long it has been since last seeing a dentist. We will do our best to make you feel comfortable coming here.
One of our goals is to help make your dental care comfortable and convenient – and to empower you to make your dental health a priority.
Setting up a new patient file with us is easy, we can transfer information from your previous dentist or create a brand new file just for you. Just give us a call and we will make the process fast and simple.
do you accept dental emergencies?
Yes. We treat dental emergencies serious and can get you to a dentist quickly. Examples of dental emergencies can include a broken or cracked tooth, extreme dental pain, bacterial infection, bleeding, extreme sensitivity, or sports injury. If you are having an emergency that needs to be addressed right away, do not hesitate to call or walk-in.
What about insurance?
Insurance coverage is an agreement between the insurance company and the place of employment. In Ontario alone, there are over 30,000 dental insurance plans that are unique in their benefits! Some plans cover as much as 100%, while others cover as little as 10%. This is why it is important to have an understanding of your plan ahead of scheduling an appointment. It is also important to be aware that your coverage may not be based on the current year's fee guide (our office follows the current Ontario Dental Association fee guide), and the amount of coverage negotiated with your insurance company does not involve the dentist. This means that patients are expected to cover the costs of any procedures that the insurance plan does not cover.
The dental office will provide your with the available treatment options that address your dental care needs. This treatment plan is based on the condition of of your dental health, and not the limitations of your dental plan. Dental pre-determinations/estimates can be submitted by the dental office to your insurance provider. Pre-determinations can be thought of as a request to insurance providers, asking them to notify the patient what they should expect to be covered for procedures in the treatment plan. Due to privacy laws, the insured member will receive the response and not the dental office. Therefore, the patient is responsible for checking their pre-determination responses and knowing their coverage prior to an appointment.